Whether you are opening your own practice, buying an existing one, or simply running one that isn't growing, our solutions utilize the same eight pillar system. The difference is where we start and how fast we move.
The full eight-pillar program. A complete redesign of the business side of the practice — finance, facility, systems, insurance, clinical services, staffing, demand and the optical.
Ongoing advisory across the eight pillars — financial and payer review, systems and staffing decisions, service mix, and optical performance.
Build it right the first time. Site selection input, floor plan and space ratio, fixture and lighting specification, opening inventory model, vendor negotiation and pre-opening staff training.
A targeted engagement rather than a full program. We identify the two or three pillars costing you the most, work those, and leave you with the measurement to show whether it worked.
Engage ORC for one priority area or a broader practice improvement program. We define the scope, deliverables, and implementation support before work begins.
ORC is affiliated with CNS Frame Displays and Optical Retail Marketing. See our disclosure.
Deliverables are selected according to the engagement. Not every engagement includes all eight.
Spend mapped by line item, margin by revenue line, and a reporting pack the owner actually reads.
Measured layout with traffic flow, sightlines and fixture placement — buildable, not conceptual.
How the practice software fits the workflow, who can reach patient data, and what happens when it goes down.
Payer mix, the gap between billed and collected, where claims stall, and credentialing status by provider.
Service mix against lane capacity, with a business case for each equipment decision rather than a wish list.
Roles, hiring and onboarding, coaching on site, and a pay structure that rewards what the practice needs.
Patient file reactivation, local search and reviews, and visibility in AI assistants.
Board planogram, inventory by category and price band, lab strategy and pricing architecture.
Thirty minutes on a call is usually enough to tell. We'll ask about your numbers, your floor and your team, then recommend where to start.