Practice staffing, training and HR systems
Staff in an optometry practice are hired to fill a gap, trained by whoever is free and paid on a structure nobody has revisited, so roles take shape by accident. ORC assesses staffing structure and develops role expectations, onboarding plans, training and performance measures. It advises on hiring priorities, compensation, incentives and retention. Employment law, payroll, benefits and formal HR administration are handled by appropriate specialists.
By Dr. David Hettler, OD & Mani Vaghedi · Updated
Turnover is your most expensive line
Roles grow by accident. People are hired into a gap, trained by whoever is free, and paid on a structure nobody has revisited. We review how the team is organised, how people are coached, and what the pay structure rewards.
What ORC does
Assesses staffing structure and develops role expectations, onboarding plans, training, and performance measures.
What ORC advises on or coordinates
Hiring priorities, compensation, incentives, and retention. Employment law, payroll, benefits, and formal HR administration are handled by appropriate specialists.
What pay rewards
Does the pay structure reward what the practice needs from its team, or something nobody chose?
Not sure where to start?
A thirty-minute practice review, no charge. We'll look at your numbers and your floor and tell you where we would start.